Operational Risks in Healthcare IT

Elizabeth Crooks discusses the operational risks related to information technology (IT) within the Healthcare and Public Health sector. This critical infrastructure sector’s faces particularly challenging risks due to its size, its diversity of organizations, and its inherently open-to-the-public nature. The analysis examines common operational risks that face both the public and private sides of the healthcare IT subsector across all dimensions of operational risk - people, processes, systems, and external events.