Operational Risk

Huawei Company Risk Management

Bingyan Wang discusses the system and external event risks faced by the global communications technology company Huawei in recent years. For this company—whose mission is to “bring digital to every person, home and organization for a fully connected, intelligent world” —the author explores the increased areas of risk exposure and provides potential recommendations for risk management.

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The Black Swan by the Festival

Emily Ye discusses the operational risks revealed by the outlier event of the Las Vegas shooting in October 2017 where 58 people were killed and more than 500 people were injured. Black swan events - an extreme outlier that is almost impossible to prepare for – such as this shooting reveal their unique risks typically only after the event has happened. The Las Vegas shooting has resulted in discussions on event, public-space, and hotel security, this paper identifies some possible recommendations in order to address these risks.

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Shadow IT and Organizational Risks

Nicholas Montgomery discusses the rising prevalence of and risks associate with shadow IT - the use of unauthorized devices, software, and services - on organizations. After examining these risks, the author goes on to identify recommendations to help prevent shadow IT and allow organizations to enable business units to be able to make smarter purchases.

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Delta Airline’s Power Outage Risk Analysis

Sukhman Tiwana discusses the power outage that sent shockwaves through Delta Airline’s operations in August 2016 for multiple days, resulting in significant financial and reputational losses. The crisis revealed some underlying system and operational weaknesses. The author examines some of the potential steps Delta can take to reduce risks and improve future operations.

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